All PURELEI jewelry has a warranty period of 2 years, if:
The defects of your piece of jewelry are free of charge due to a material or production defect.
The warranty does not apply if:
- Defects or damage due to improper use or negligence (e.g. impact, fall, glass scratch)
- Defects or damage caused by improper repair or modification of individual parts
- Water damage to watches
- Dirt on the piece of jewelry
- Natural products (e.g. pearls, shells) which deviate from the product pictures in shape, color and size due to their natural condition