Logging in does not work:
- Did you use the exact email address you registered with?
- Is your password correct? If you have forgotten your password, you can reset it here
Change customer data:
If you have a customer account, you can change your delivery address at any time.
Close customer account:
To close your customer account, please contact our customer service via the contact form and select "Close account" as the contact reason.
However, please note that your contact information will be stored for two years in order to process the order and to handle any warranty claims and returns. Accounting vouchers, orders, payment vouchers and correspondence will be stored for 6 years according to the legal retention periods of § 257 HGB and for 10 years according to § 147 AO.
If you get stuck, feel free to contact us via the contact form