The PURELEI advent calendar is finally back!
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There are three different advent calendars this year
You can choose between the PURELEI Classic Advent Calendar, the Fine Jewelry Advent Calendar and the Essentials Advent Calendar
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You can find all the general information here
When will the Advent calendar be sent?
The PURELEI Classic Advent Calendar* will be shipped from the end of September including an individual tracking link. The Fine Jewelry Advent Calendar and the Essentials Advent Calendar will be shipped from October. We will let you know the exact shipping date.
Can I change or cancel my order at a later date?
As long as your order has not yet been processed, you can make adjustments to the delivery address and cancel your order.
Can I return the Advent calendar if I don't like it?
The PURELEI Classic Advent Calendar is excluded from our 30-day return policy. It can only be returned complete and intact within 14 days of receipt. If this is not the case, we will send the calendar back to the person who sent it. The Advent calendar can only be returned if the seal is intact.
The Fine Jewelry Advent Calendar is personalized due to the engraved piece of jewelry and is therefore excluded from the right of return and the withdrawal period. If the PURELEI Fine Jewelry Advent Calendar is ordered without engraving, it can be returned independently within the withdrawal period.
The Essential Advent Calendar is excluded from our 30-day right of return. A return is only possible within 14 days of receipt, complete and intact. If this is not the case, we will send the calendar back to the person who sent it.
How many Advent calendars can I buy?
You can buy as many Advent calendars as you like; there is no limit to the maximum number of items.**
How is the total value of the Advent calendar calculated?
To determine the total value, we look at each individual product in the Advent calendar and calculate the retail price at which the product would normally be available in our store. The regular sales prices result in the total value of our Advent calendar.
What payment methods are available for the Advent calendar?
You have the option of using PayPal, credit card and Klarna to purchase the Advent calendar. It is also possible to redeem a voucher as a means of payment. Discount codes cannot be used.
If I want to buy on account with Klarna, when do I have to pay my invoice?
If you have selected “Klarna - purchase on account” as your payment method, please note the payment deadline displayed in your Klarna account. The payment is independent of the delivery date of the calendar.
Are there any advantages for Mahina Club customers?
Mahina Club members are the first to receive their Advent calendar when shipping begins.
In what packaging is the calendar sent? Are there neutral packages so that it is not immediately obvious that it is Purelei's AK?
Your advent calendar will be delivered directly to you in a PURELEI box. If you want it to be a surprise and don't want the recipient to know about it, it's best to have it sent to a Packstation (this option is only available in Germany) or to friends. You can also have your shipping service provider notify you directly when your parcel arrives. This way you can receive the calendar in person.
An item is defective/wrong/missing, what do I do?
You can find all information regarding a defective/wrong or missing item here.
*As the Advent calendar is packed for you externally by a partner, the delivery date may differ from our standard processing time.
**Only while stocks last.